Shipping & Returns

FREE GLOBAL SHIPPING AND RETURNS

PLACE YOUR ORDER BY 2 PM EST FOR SAME-DAY SHIPPING. DUTIES AND TAXES ARE INCLUDED IN THE PRICE OF CERTAIN MARKETS. EXACT DETAILS ARE PROVIDED AT CHECKOUT.

ORDERS MAY BE RETURNED OR EXCHANGED WITHIN 14 DAYS OF RECEIPT.

PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR YOUR REFUNDS AND EXCHANGES TO PROCESS ONCE IT'S DELIVERED BACK TO US.

FOR DOMESTIC RETURNS & EXCHANGES:
PLEASE CLICK HERE TO INITIATE YOUR RETURN OR EXCHANGE.

FOR INTERNATIONAL RETURNS:
PLEASE CLICK HERE TO INITIATE YOUR RETURN.

WE ARE UNABLE TO SUPPORT INTERNATIONAL EXCHANGES AT THIS TIME.

YOU WILL BE NOTIFIED BY EMAIL ONCE YOUR ORDER HAS SHIPPED WITH A TRACKING LINK. STANDARD DOMESTIC SHIPPING TYPICALLY TAKE 4-5 BUSINESS DAYS TO ARRIVE. IF YOU BELIEVE YOUR PACKAGE IS LOST OR DAMAGED, PLEASE FILE A CLAIM HERE.

PLEASE EMAIL CONTACT@GUESTINRESIDENCE.COM IMMEDIATELY SHOULD YOU NEED TO UPDATE YOUR SHIPPING ADDRESS OR CANCEL YOUR ORDER. UPDATES ARE NOT GUARANTEED AND WILL DEPEND ON THE FULFILLMENT STAGE OF YOUR ORDER.

PRODUCTS MUST BE IN ORIGINAL CONDITION WITH TAGS ATTACHED TO BE ELIGIBLE FOR A RETURN. SOCKS MUST HAVE SLEEVES INTACT. WE RESERVE THE RIGHT TO REFUSE RETURNS THAT DO NOT MEET THE STATED CRITERIA.